We need the assessment reports to keep the formatting when exporting to pdf. Support confirmed that the library they use for creating pdfs does not natively support rich text so it extracts the public comments to plain text. This makes the reports look less professional and hard to read.
This first image is a public comment in an assessment with bullet points and bold, the way I want it to appear
This next photo is how the exported pdf report strips the formatting and does not look good
