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I’m looking to move my multi-factor from one app to another, but I don’t see a way to reset it in my profile. Anyone know how to do that when it’s required by an administrator?

Is there a way for another admin to reset it?

I’m looking to move my multi-factor from one app to another, but I don’t see a way to reset it in my profile. Anyone know how to do that when it’s required by an administrator?

Is there a way for another admin to reset it?

Hey Jgedeon, 

Please follow the instructions in the KA outlined below:

 

https://help.scalepad.com/hc/en-us/articles/28455464100635-Managing-Multi-Factor-Authentication-for-Your-Own-Account

 

Let me know if that helps! 

 

Thanks, 

Thank you! That got us to the right spot where we located the MFA reset option.

 

We were not looking at the ScalePad hub level, instead at the LifeCycle Manager level.

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