Skip to main content
Question

Scalepad not syning all assets from ITG

  • October 13, 2024
  • 1 reply
  • 63 views

Forum|alt.badge.img

I don’t do this very often. I’ve noticed that not all my client companies are syncing over from ITG. I’ve checked the sync status and everything seems correct. Is there someplace that filters on specific companies to sync? None of my new clients show up in Scalepad. 

1 reply

Andrea Ayala
Community Manager
Forum|alt.badge.img+2
  • Community Manager
  • October 15, 2024

Hey @Un1teee! This looks like something our Support team should verify for you. I’ve just submitted a ticket on your behalf to our support team with you cc’ed. Please reach out if you do not hear back from them!