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We're looking to optimize our ScalePad implementation and need expert guidance on MSP customer success best practices. Seeking a consultant with 1-2 weeks availability to help us:

  • Develop comprehensive customer success workflows 
  • Strategic roadmap planning
  • Optimize ControlMap for compliance management and recurring revenue opportunities
  • Integrate ScalePad tools 
  • Train our team on transitioning from service provider to strategic growth partner model

We're an MSP looking to mature our business operations and deliver more strategic value to our clients through data-driven insights and proactive engagement.

Experience with ScalePad implementations, MSP business transformation, and customer success methodologies preferred.

Hi Sam,
I am an experienced consultant who specializes in ScalePad transformations for MSPs.

I've guided multiple teams through the exact journey you're describing. Building data-driven customer success workflows and leveraging ControlMap for compliance-based recurring revenue.

Recently helped an MSP double their strategic engagement revenue using customized QBR templates and automated reporting dashboards.

Have the next two weeks open and can share proven frameworks that accelerate the shift to strategic partner model.

You can reach out to me on my email here

Colin

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