Introducing Lifecycle Manager X: Built for the Next Era of MSPs
We've come a long way together.
Since the early days of Warranty Master, the ScalePad community has helped shape Lifecycle Manager into what it is today: a platform that's become central to how many of you track assets and surface risks, and build client trust.
Now, we're entering a new era for MSPs, and Lifecycle Manager is evolving with it.
Clients want more than uptime. They expect outcomes. That's why we've reimagined Lifecycle Manager to help you lead with strategy, not just service.
Meet Lifecycle Manager X
The first all-in-one Customer Success platform purpose-built for MSPs.
Lifecycle Manager X brings together six new advanced features designed to help you deliver more strategic value, strengthen relationships, and scale Client Success, without adding friction to your existing workflows.
Here's what's new:
- ClientIQ: AI-powered client summaries that prep you for every conversation
- Goals: Document business objectives and tie them directly to your Roadmaps
- Assessments: Evaluate IT environments, identify risks, and track improvements
- Deliverables: Build flexible, client-friendly reports in minutes
- Meetings: Organize agendas, notes, and outcomes in one place
- Budgets: Forecast IT spend and support long-term planning conversations
Want a closer look? Watch the walkthrough video to see what's new and how it fits into your workflow.
What does Lifecycle Manager X cost?
- Lifecycle Manager X is a Pro add-on and requires an active Lifecycle Manager Pro subscription.
- Pricing starts at $15 USD per client per month, sold in units of 5 clients (that's $75/month for 5 clients).
It’s live in-app and ready to use today, so just log in to upgrade to Pro or add Lifecycle Manager X to your account.
We can't wait to see how you put Lifecycle Manager X to work.
Thanks for being part of the journey.
— The ScalePad Team