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Get started on the ScalePad Community

Learn how to use the community and get your questions answered!

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4 Topics
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Get started on the ScalePad Community
Welcome to the ScalePad Community!Tutorial

Welcome to the ScalePad Community! We’re so happy you’re here 👋🏻. As you navigate your way through the community, you’ll discover that there’s many ways to engage, give your feedback, and help answer pressing questions. We’ve outlined everything you need to know to kickoff your journey with the ScalePad Community!How to get the most out of the Community: Ask your burning questions to the wider ScalePad community. Share tips and helpful workarounds you’ve encountered throughout your MSP careers. Engage with other community members to build connections. Help other members by providing advice on best practices related to specific industries. Contribute to our Product roadmap by submitting new Ideas and upvoting existing ones within the community. Attend and/or participate in webinars and handy workshops. Meet the community team:Luis Giraldo, Chief Experience Officer at ScalePad Andrea Ayala, Senior Community Manager (and your Community Moderator) at ScalePadYou’ll also see additional Sc

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Get started on the ScalePad Community
ScalePad Community FAQ

Below you’ll find answers to all of the most commonly asked questions when members first enter in the ScalePad Community. We recommend reading through the FAQ article now but make sure you save this page. As you continue on your journey to become a community wizard, this page will be a helpful resource for any questions you may have.Table of Contents:How do I create an account on the ScalePad Community? I’m new to the ScalePad Community, where do I begin? How do I edit my profile? What is the title next to my name? How do I create a new discussion or ask a question? How do I edit/delete a post? What do each of the categories within the community mean? How do I subscribe to pages and discussions? How do I send a private message to someone? How can I contribute to ScalePad’s product roadmap? What’s the difference between Questions, Discussions, and Product Ideas? How do I delete my ScalePad Community account?How do I create an account on the ScalePad Community? To join the ScalePad Commu

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Get started on the ScalePad Community
Community Guidelines and Code of ConductNews

ScalePad Community Guidelines and Code of Conduct Welcome to ScalePad’s Partner Community! This is a space where individuals from our Partner and MSP communities can come together to share knowledge, learn from each other, and engage in meaningful conversations about industry trends, best practices, and more. All members must adhere to the following community guidelines to ensure our community remains a constructive and respectful environment. By participating in this community, you agree to abide by these guidelines. Violating any of these rules may result in immediate removal from the community and, in some cases, further action, including suspension of your ScalePad user privileges. 1. RespectThe ScalePad Community is an inclusive environment that treats all individuals respectfully, regardless of, without limiting the generality of the foregoing, gender identity, sexual orientation, age, disability, nationality, ethnicity, language, religion, political affiliation, or career path.W

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Get started on the ScalePad Community
Navigating the Iceberg: Understanding the Product Ideas Process

We are excited to bring our ScalePad roadmap to the forefront and allow our partners to influence the future of our products and services. Your ideas matter to us, and we want to hear them. Within the Ideas space, you'll have free reign to share new product ideas, interact with the ScalePad staff, and upvote your peers' ideas. We review each new idea and may reach out to request further information if needed. Before you get started, please take a moment to read through our Ideas and best practices below.  Ground Rules:Search for duplicate Product Ideas - Before submitting your Product Idea, please ensure a similar idea doesn’t already exist—it's best to upvote existing ideas. Definitely reply to existing ideas with your specific use case if required. Describe your Product Idea thoroughly! - The more detailed your description, the more likely the ScalePad team and others will immediately understand what you mean. Screenshots are incredibly helpful to clarify the request - be sure to inc

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Andrea Ayala
Community Manager
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