Announcements

As the year comes to a close, we want to take a moment to reflect on the incredible journey we’ve shared. This year has been a whirlwind of innovation, collaboration, and growth—all made possible by you, our fantastic community members.🍾 Celebrating Achievements:Launched ScalePad Hub—a centralized portal to streamline your workflows and access all ScalePad apps seamlessly. Introduced major features like tenant cloning in ControlMap and dark mode, enhancing user experience based on your feedback. Hosted engaging webinars and released informative content, helping you navigate GRC, compliance as a service, and more.As we embrace the festive season, we want to extend our warmest wishes to you and your loved ones. May your holidays be filled with joy, relaxation, and cherished moments.Thank you for being an integral part of the ScalePad Community. Here’s to a fantastic new year ahead!Happy Holidays!

28 days ago

Andrea AyalaCommunity Manager

published in Announcements

December Communi-Tea ☕ - Wrapped Edition

Happy Holidays everyone! We’re back with a special edition of Communi-Tea. This month marks one year since we first launched our ScalePad Community. I’ve had the pleasure of watching this Community grow from the sidelines, and I couldn’t be happier to see it evolve to where it is today. Within this year, we’ve hit some major milestones and accomplished so much. 1,300 members (and counting) have joined the ScalePad Community. 3,447 posts were created. 1,746 replies to topics. 31,197 guest visitors stopped by to check the Community out. 111,656 different pages were reviewed this year. 1,508 ideas were submitted, and 3,388 votes were added (phe,w you’ve been busy). Like you, we have some pretty great goals set for 2025, which include:Organizing Community meetups this year at some of the larger events. Hosting AMA (Ask Me Anything) style chats with our new and existing executive team within the Community. People helping people. Let’s shine a light on some of our Community members by giving

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29 days ago

JF ReneRocketeer

published in Announcements

A Platform Update Regarding Login Issues - 12/5News

Thursday, Dec 5th Platform Update: Resolving Login Issues We want to address the recent login outage that temporarily disrupted your access to ScalePad services. We regret the inconvenience and understand how critical uninterrupted service is to your operations.This issue occurred during our transition to becoming an integrated platform—a significant step to better serve you and your clients. While unforeseen complexities arose, we want to reassure you that our Site Reliability and Development teams are treating this as a top priority and are actively working to ensure the stability of the platform and prevent future disruptions.This transformation is not just about addressing immediate challenges. We are confident it will deliver long-term benefits, including seamless workflows, deeper integrations, and an enhanced experience that supports your success.We appreciate your patience and understanding during this transition. To maintain transparency, we will be sharing a technical post-mo

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1 month ago

Andrea AyalaCommunity Manager

published in Announcements

November Communi-Tea ☕ - Your Monthly Cup of Hot Takes and NewsNews

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1 month ago

Andrea AyalaCommunity Manager

published in Announcements

ControlMap Compliance Bootcamp - An MSP's Guide to Selling Compliance as a ServiceTutorial

We’ve been listening to our partners and know that communicating and selling the value of compliance as a service can be an ongoing struggle. That’s why we released this structured boot camp packed with interactive resources including risk assessment worksheets, pricing calculator, talk tracks, and a handy dandy badge that you can share with your clients on your social. This guide is FREE and is meant to be digested in multiple sessions. What to Expect: This Guide is For MSPs Who:Work with small and medium-sized businesses (SMBs), Want to offer Compliance as a Service (CaaS) and Risk Management training, Need to communicate the value of cybersecurity compliance standards to clients and prospects.You Will Learn:Why cybersecurity and compliance are essential to MSPs and your clients, How to use your industry and location to identify relevant compliance frameworks and industry standards, How to package, price, and pitch compliance offerings to prospects and existing clients, How to jumpst

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2 months ago

Andrea AyalaCommunity Manager

published in Announcements

October 🎃 Communi-Tea ☕ - Your Monthly Cup of Hot Takes and News

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2 months ago

Andrea AyalaCommunity Manager

published in Announcements

September Communi-Tea ☕ - Your Monthly Cup of Hot Takes and NewsNews

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3 months ago

Andrea AyalaCommunity Manager

published in Announcements

August Communi-Tea ☕ - Your Monthly Cup of Hot Takes and NewsNews

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4 months ago

Andrea AyalaCommunity Manager

published in Announcements

Letter to our Partners from Founder and new CEO Chris DayNews

We shared a big announcement today with our partners as we welcomed in our new CEO, Chris Day. As ScalePad’s Founder and Chief Product Officer, Chris has been key in shaping our product vision. We’re excited for him to lead us in the next chapter of product-centric growth as our new CEO, executing on his vision of having the best product in every category. We wouldn’t be where we are today without the leadership and guidance from Dan Wensley. Dan will still continue to support the ScalePad team as a Strategic Advisor. You can read the full letter from Chris to our partners below. https://www.scalepad.com/news/letter-to-our-partners-from-founder-and-new-scalepad-ceo-chris-day/

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4 months ago

Andrea AyalaCommunity Manager

published in Announcements

July Communi-Tea ☕ - Your Monthly Cup of Hot Takes and News

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5 months ago

Andrea AyalaCommunity Manager

published in Announcements

June Communi-Tea ☕ - Your Monthly Cup of Hot Takes and NewsNews

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6 months ago

Andrea AyalaCommunity Manager

published in Announcements

ScalePad Innovate 2024 Roundup ArticleNews

On June 20th, 2024, we hosted our second mid-year product-focused event. Designed as a “no-sales pitch” event, Innovate delivered the product updates. If you missed out, not to worry. I’ve recapped all the news you need to know about below. Dan Wensley, CEO of ScalePad Highlights:ScalePad has been working hard behind the scenes to develop a new brand promise that showcases what we’re aiming to achieve for our global partners. Equipping your MSP Adventure. Putting our partners at the center of our story, with the tools they new to go on a business journey. We’re investing heavily in our products, resources, and people involved in making you successful. We want every partner to know they have a dedicated resource within ScalePad to help ride along the journey with you. If you do not already know your dedicated Partner Success Manager, I encourage you to reach out to psm@scalepad.com to find out!Chris Day, Founder and CPO of ScalePad Highlights:There’s a method to our madness. Chris unp

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6 months ago

Andrea AyalaCommunity Manager

published in Announcements

May Communi-Tea ☕ - Your Monthly Cup of Hot Takes and NewsNews

Welcome friends to our community series, Communi-Tea! A steaming cup of nerdy news to help you stay on top of ScalePad updates and our growing Community. Firstly, I want to call out our newest ScalePad Community members. Welcome!@jroynucleus @rrapoportr @Marvin @RD3 @Darkwater @HAMISH @mshikari @anthonyh @jcharters @Edwin R @Abder @nmonreal @Frank @sdhaneesh @SMBCITSM @lindenjackson @Visse93 @Pursuit0242 @michaelp @JadeSilva @Frontline @ToddH @Kevin @tom @jrnz @rgreen @jgallagher @Troy McCallum @sadams0978 @jdub @pphillips @jrank @laurents @kmayhew @jcox @BrandonD @mbryrie @scalicura @achilds @mmoog @TheITGuyEh @MarkMc @Vernon @Shaun @GeekWorld @CJSweeney @pablo.magliola @aaronh @m.vanrandwijk @suraya @cbhsteve @Chuck @phil-sirinc @RyeCobb @mbrandon64 @clarkcomp @Maxsum @fredimac @josephsh @CBH @ChadH @cmw0021 @HellenKellerIV @sabreit @cj9255 @avrioitsolutions @CurtisG @tbuonopane @Bert @LimaNovember @dosve @rtan @AdamOverberg @Resistence_is_Futile @ibaier @Cheyenneobday @smann @mchav

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7 months ago

Andrea AyalaCommunity Manager

published in Announcements

Why Attend ScalePad Innovate on June 20thNews

We are less than a month away from our brand-new product-centric event, ScalePad Innovate. Have you signed up yet? Why not join the over a thousand registrants excited to hear about our latest product innovations on June 20th,2024? Here are just a few reasons to attend our upcoming Innovate event: Hear the ScalePad Platform vision from our CPO, Chris Day. Rarely do we get to show off the man behind the innovation. We’re excited to have Chris Day give the keynote address, sharing the vision and the “why” behind the future of the ScalePad platform. No sales pitch event, unlike any we’ve held before. We’ve hosted many events, but Innvoate will be unlike any other we’ve held. With a sole focus on the product roadmap and innovation, you’ll get the inside scoop on what’s coming down the pipeline from the ScalePad platform. Roadmap Deep Dive. Following the keynote, our product team will expand on the newest features available to you, including a detailed look at Lifecycle Manager’s ev

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7 months ago

Andrea AyalaCommunity Manager

published in Announcements

April Communi-Tea ☕ - Your Monthly Cup of Hot Takes and NewsNews

Welcome to our community series, Communi-Tea! A steaming cup of nerdy news to help you stay on top of ScalePad updates and our growing Community. 📣 Let’s roll call our newest Community members. Welcome to the party!@Steve @vlefra @Cambo @GBaroan @levelupnetworks @KentC28 @Heidar @akedjierski @blockanz @ebaudo @SylvainO @simonc @AbdelatifM @Abdelmounaim Mazouz @saibas @sebastienf @patrickg @AlfredDsouza @AlexandreTElli @SteveD @simonm @erasmussen @Bricec @evolvaharris @François @dannyr @Mon-El @YvesPoulin @arthur.ebbinger @alaing35 @Joshua_C @Mikec_ITRM @TimJ @PBrewer @plarue @roca roca @Erick Anderson @DallasWilm @jticyber @williamkapes @scottglines @Surface Surface @MichaelSobota @Josh.Sanders @Jerome @jamesratcliff @Julien @ChrisO @JohnK-OCS-OCS @steve1214 @jeffa1792 @AnjuR @Connach @Matthew A @brandon182 @phcranston @shuttleswo @CURAitmm @ben @codya @CamdenW @trauch @P1Kevin @Alllen.Whinery@ben.phillips@SteveBurnsEAC @dkropp79 @ctapper@Tom Wallace @mprince @Craig Musker @tkanive

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8 months ago

Andrea AyalaCommunity Manager

published in Announcements

March Communi-Tea - Your Monthly Cup of Hot Takes and NewsNews

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9 months ago

Anonymous

published in Announcements

Come One Come All- Give us your Feedback!Survey

Calling all ScalePad Partners! We are looking for your feedback as we progress and build out new business analytics and provide you new data-driven insights into your business operations. We invite you to participate in this 10 question survey (3-5 minutes) and have your say in which aspects of your MSP business you would like deeper insights on. Regardless of which ScalePad products you currently subscribe to, we want to hear from you. If you feel there are others in your organization that also would like to provide feedback, please share this survey with them. The insights you provide in this survey will help shape new innovations and exciting new business analytics! Thank you in advance for your time and appreciate all your feedback, Ryan Link to Survey:https://forms.gle/e97yRSREiEBaqwvf6

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10 months ago

Andrea AyalaCommunity Manager

published in Announcements

Communi-Tea - Your Monthly Cup of Hot Takes and NewsNews

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10 months ago

Andrea AyalaCommunity Manager

published in Announcements

2024 MSP Trends Report Launch Event

I'm hosting our 2024 MSP Trends Report webinar alongside Evan Pappas on February 8th, 2024, and would love to see all my ScalePad Community friends there. We surveyed more than 500 MSPs from different regions in North America and across all sizes of businesses to bring you a detailed report of the latest MSP trends, growth drivers, and learnings from a survey of your peers. Where does your business fall into this report? This interactive webinar will break down our survey results and allow you to align your business with your peers' reports. You can register for our MSP Trends Webinar through the link below. I'm looking forward to seeing you all there! 2024 MSP Trends Report Webinar Registration Page

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11 months ago

Andrea AyalaCommunity Manager

published in Announcements

2024 ScalePad Partner Success AwardsNews

Every year, ScalePad recognizes a handful of partners for their hard work and dedication to the Managed Service Provider industry. We are continuously impressed with all the work our partners do for their clients that goes unrecognized. Join us in congratulating our 2024 ScalePad Partner Success Finalists and Award Winners! ScalePad Partner of the Year Partner Advisory Council Member of the Year Most Engaged Partner of the Year Lifecycle Manager - Partner of the Year Lifecycle Manager - Rookie of the Year Lifecycle Insights - Partner of the Year (NEW!) Lifecycle Insights - Rookie of the Year (NEW!) Backup Radar - Partner of the Year (NEW!) Backup Radar - Rookie of the Year (NEW!) Cognition360 - Partner of the Year (NEW!) Cognition360 - Rookie of the Year (NEW!) ControlMap - Partner of the Year (NEW!) ControlMap - Rookie of the Year (NEW!) Quoter - Partner of the Year (NEW!) Quoter - Rookie of the Year (NEW!) Warranty Services - Partner of the Year Workstation Assurance - Partner of th

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1 year ago

Anonymous

published in Announcements

A Note from Our CEO

ScalePad's Remarkable JourneyIn June of 2019, I had the privilege to join what was then known as Warranty Master, a powerhouse warranty lookup tool designed specifically for MSPs. Fast forward to today, and we've evolved into none other than ScalePad — now offering six applications and three services, leveraging automation, and focused on MSP operational excellence. ScalePad now celebrates its partnerships with over 10,000 MSP Partners and is more than ever a community-driven focused on empowering our Partners' growth and success.Building, fostering and supporting a robust community is not just a component of our business but a vital driver for success. At ScalePad, we recognize the importance of this principle and actively seek to streamline the interaction with our partners, deliver incremental value back to them and foster product feedback. Community-Centric Approach: The Heart of ScalePad's SuccessScalePad's overall achievements are closely linked to the evolving innovation of our

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1 year ago

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