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✨ Hello ScalePad community! ✨

  • January 27, 2026
  • 1 reply
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Brittany Crane
Community Manager
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I’m Brittany Crane, and I’m excited to officially introduce myself as your new Community Manager here at ScalePad! 🎉

You may have met me during a Backup Radar workshop or onboarding session. For those who don’t know me yet, I’ve been part of the ScalePad team, working hard to support our partners and help them get the most out of what we build together. I’m passionate about building meaningful connections, amplifying Partner voices, and creating a space where MSPs can learn from one another and grow together.

Before I jump into what’s ahead, I want to take a moment to recognize @Andrea Ayala  and thank her for the incredible impact she’s made in our community. Andrea has been a driving force behind so many meaningful conversations, connections, and programs, and we’re excited to share that she’s moving into a new role as Manager, Strategic Partnerships & Programs here at ScalePad. 🎉

Andrea, thank you for all the heart, leadership, and care you’ve poured into this community,  your work has helped shape it into what it is today, and we’re so grateful for everything you’ve built.

As your Community Manager, I’ll be focused on:
🌟 Strengthening the ways we connect
💬 Curating meaningful conversations across our channels
📣 Bringing your feedback, stories, and insights into the heart of what we do
🤝 Hosting events, discussions, and opportunities for peer-to-peer engagement

Over the next few weeks, I’ll be working on building a refreshed vision for the community, so you may notice things being a little quieter than usual while we take a step back and plan intentionally.

But here’s the important part, we’d love for you to help us shape that vision. This community is for you, and your input will guide where we focus next.

👉 To get things started, we’d love to know:
What would you like to see more of in the community this year?
Drop your thoughts in the comments below 👇

I can’t wait to learn from you all and build something truly valuable together. 🚀

#ScalePadCommunity #MSP #CommunityFirst #PartnersFirst

 

1 reply

Jess Burnham
Community Manager
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  • Rocketeer
  • January 27, 2026

Yayyyyy welcome Brittany!! So excited to have you as our new Community Manager and see all the great insights you uncover here 🎉🎉🎉 

I know you weren’t asking me but I’m going to weigh in anyway:

What would you like to see more of in the community this year?

I’d love to see more event-based posts. The MSP industry is so social! A good example: Right of Boom is right around the corner and I know a lot of our partners will be there; where are they travelling from? What do they want to talk about with our team (at booth 64)? Where is everyone going for happy hour? I’d love for this to be a space for meaningful connections in addition to sharing product knowledge. Those are the best communities! 

Curious to hear from others!