I am a Super Admin in our MSP and currently the person who creates most of the client tenants. I noticed that whoever creates a tenant is the person who gets auto assigned to the following:
- Framework owner
- Control set owner (when control sets are loaded)
- Evidence request owner AND assignee (when system auto-creates evidence request)
- Policies, procedures and governance documents (when created manually or by loading a template)
In one of the tenants, I set all of the above to another user and I currently have my notification channels set to “email” and have my notification preferences as follows:
Notify me only when I am added as a watcher
You will be notified of changes or updates to a policy, procedure, evidence, control, or risk when you explicitly add yourself as a watcher to that entity.
Notify me only when I am an owner
You will be notified of changes or updates to entities like policy or evidence that you created or you own.
Notify me only when I am assigned
You will be notified of changes or updates when you are directly assigned by someone to that evidence or action item.
I do NOT have the following selected:
Notify me of all activity (* Only for compliance managers)
As a compliance manager, you will be notified of all activity in the system for Evidence, Policies, Procedures, Controls and Risks.
Why am I still getting emails about all things in this tenant when I have nothing assigned to me? Is it because I am the creator of the tenant? I want the ability to get notified on something if its assigned to me (as I have selected) however I don’t need emails about the various changes - example was the numerous emails I received about evidence request changes a co-worker was doing. I am neither the owner or the assignee or watching those evidence requests.
What setting am I missing to change this? thank you