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Question

Seeing duplicate evidences

  • April 26, 2024
  • 4 replies
  • 153 views
D
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We are seeing duplicate entries of evidence with different objectives for some of our customers.   We have no idea if this is expected behavior.   We only have one framework associated with the customer.  Please advise.

 

 

    4 replies

    Andrea Ayala
    Community Manager
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    • Andrea AyalaCommunity Manager
    • Community Manager
    • 98 replies
    • April 29, 2024

    Hi @dkmoore I just sent this example over to our Support team to take a closer look. They should be reaching out shortly.

     

    Thanks for being a part of our community!

    Andrea Ayala
    Community Manager
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    • Andrea AyalaCommunity Manager
    • Community Manager
    • 98 replies
    • April 30, 2024

    Hello @dkmoore! It looks like you’re already engaged with our support team and a ticket has been created to look into this further. Please reach out to me with any questions or if you need additional assistance!

    S
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    • scowell
    • New Member
    • 1 reply
    • August 22, 2024

    This is still an issue. 

    Andrea Ayala
    Community Manager
    Forum|alt.badge.img+2
    • Andrea AyalaCommunity Manager
    • Community Manager
    • 98 replies
    • September 11, 2024

    @scowell  I just pinged our Support team to have them take a look at this ongoing issue! 


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