Hello @ldeponte89! I’ve asked our Lifecycle Manager Support team to have a look into your account and investigate why warranty information may not be showing up. I’ve asked that they give you an update here once they’ve done some digging.

Thanks for being a part of our Community!

What brand is not updating?

HP. Microsoft, Dell, Acer --- Strange thing is that we have some devices from these manufactures that have information and some that don’t

Hello @ldeponte89, I’ve just followed up with our Support team to see if they can get you a response here quickly. Please reach out to me directly if you do not hear back!

Hello @ldeponte89, thanks for this message.

We have just sent you an email to have a closer look into what’s happening here. We look forward to receiving your response.