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Users displays entries of M365 accounts as weird GUID

  • April 19, 2024
  • 1 reply
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I’m getting this in the Users list after enabling M365 integration for this customer / syncing M365 data. I’ve noticed it on other customers as well, already integrated for a while...

Best answer by Mark Ignacio

Hey Hey!!! The weird GUIDs are because Microsoft secures the name and email addresses. If you follow this KB Article, there is a button you have to UNCHECK in the M365 Admin Center. Once that button is unchecked, you might need to force a sync to make sure that everyone comes in correctly. Hope this helps.

https://help.lifecycleinsights.io/hc/en-us/articles/17948383308571-Microsoft-365-Configuration-Change

1 reply

Mark Ignacio
Rocketeer
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  • Rocketeer
  • Answer
  • April 19, 2024

Hey Hey!!! The weird GUIDs are because Microsoft secures the name and email addresses. If you follow this KB Article, there is a button you have to UNCHECK in the M365 Admin Center. Once that button is unchecked, you might need to force a sync to make sure that everyone comes in correctly. Hope this helps.

https://help.lifecycleinsights.io/hc/en-us/articles/17948383308571-Microsoft-365-Configuration-Change