Bring SaaS usage visibility into every client conversation with SaaS Management in Lifecycle Manager X

Hey ScalePad Community 👋

We know MSPs are being asked to guide more strategic conversations around SaaS applications usage and now AI use. But most teams are still working with incomplete data, relying on app inventories, spreadsheets, or anecdotal client input to understand what’s actually being used.

That makes it hard to uncover waste, control shadow IT, or confidently advise on renewals and governance.

We’ve introduced SaaS Management in Lifecycle Manager X to give you real visibility into how applications and AI tools are being used across your customer environments—without adding another tool to your stack. 

With a simply deployed lightweight agent and a silent browser extension, SaaS Management starts collecting all SaaS and AI usage data and surfacing insights like app usage, under-utilization, apps being used outside approval policies and more. 

What it does:

• Get control of shadow IT across your clients.
  See which applications are being used outside approved policy so you can reduce risk, enforce standards, and have better governance conversations.
• Ensure clients are getting value from their software spend.
  Identify underused and unused applications, uncover wasted spend, and bring clear data into renewal and optimization discussions.
• Understand and guide AI adoption.
  Track where AI tools are gaining traction, who’s using them, and where to step in with controls or enablement guidance.

Try out our new SaaS Management capabilities inside Lifecycle Manager X today. 

Contact your account representative today to get access.