Ignition 2026 was HUGE for MSPs, and our community is right at the center of it. Here’s what just dropped across the ScalePad Platform 👇
Product Updates
- Lifecycle Manager X is now your QBR sidekick.
The new Deliverables module helps you spin up polished, client-ready presentations fast, powered by vendor data and flexible templates. Learn more about the latest updates here. - Quoter + Lifecycle Manager are officially teaming up.
With quote linking, planning, proposals, and execution actually talk to each other. Less swivel-chairing, more aligned workflows between sales, vCIOs, and service teams, and deeper unification on the roadmap. - ControlMap is going all-in on AI for compliance.
Meet the first Security Questionnaire Agent, powered by structured ScalePad data. It’s built to take the pain out of questionnaires today and pave the way for smarter, more automated compliance workflows tomorrow. - Backup Radar just levelled up with Backup Plans.
Define and track backup SLAs and RPOs per client, get clearer compliance-ready reporting, and see at a glance who’s on track and who needs attention. Access is rolling out in phases, so keep an eye on your tenant. - The ScalePad API is here.
A new two-layer API with a unified, normalized client data model means cleaner integrations and cross-product automation. Think consistent, end-to-end workflows across Lifecycle Manager, Backup Radar, ControlMap, Quoter, and more. Submit Integration Requests here!Â
2026 MSP Trends Report
Our 2026 MSP Trends Report is LIVE. Based on insights from 1,100+ MSP pros, it covers growth (55% expect double-digit gains), customer success as a revenue driver, cybersecurity + untapped GRC opportunity,, staffing and burnout challenges, and rapidly growing AI adoption.Â
What new product are you most excited about?
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