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Question

When I try to connect Two out of five companies we have in ControlMap, I get the error "UnAuthorized: Your account is blocked".

  • January 30, 2025
  • 1 reply
  • 50 views

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I have superadmin privileges in ControlMap, so I am not sure why I am being blocked.  Three of the companies I can connect to with out issue.  I previously was able to access all five companies.

1 reply

AJ Suurhoff
Rocketeer
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  • Rocketeer
  • 147 replies
  • January 30, 2025

Hi ​@lee

 

Thank you for bringing this to our attention. I can see that your colleague John raised this as a ticket to us as well. I’ll be replying there with steps to help get you access to the tenants again!