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We’re excited to announce the official launch of Lifecycle Manager X (LMX) — a powerful new add-on to Lifecycle Manager Pro that transforms the way MSPs and account-facing teams manage client relationships and drive business growth.’

What Is LMX?

LMX isn’t just an upgrade — it’s a game-changer.

Built as an advanced extension to Lifecycle Manager Pro, LMX empowers MSPs to move beyond hardware lifecycle management and embrace a more strategic, holistic approach to client success. Think of it as your central command center for managing client relationships, long-term roadmaps, and business alignment.

 

Why LMX Matters

For years, Lifecycle Manager has helped MSPs stay on top of tactical hardware lifecycles. Now, LMX takes that foundation and elevates it — giving your team the tools to:

  • 🔍 Unify client context across conversations, planning, and services

  • 🎯 Align IT strategies with client goals, budgets, and timelines

  • 💬 Foster richer, more strategic QBRs and business reviews

  • 🔁 Improve client retention and satisfaction through deeper insights

  • 💰 Unlock new revenue opportunities by proactively guiding technology planning

LMX is more than a tool — it’s a mindset shift. It helps your team think like strategic

 

Who Is LMX For?

LMX was purpose-built for account managers, vCIOs, and client success teams who want to:

  • Take QBRs and strategic planning to the next level

  • Create personalized, goal-aligned technology roadmaps

  • Strengthen trust and collaboration with clients

  • Identify long-term revenue opportunities within existing accounts

Ready to Unlock Strategic Lifecycle Management?

If you're already using Lifecycle Manager Pro, adding LMX gives you a seamless upgrade path to unlock even more value — for both your team and your clients.

 

What’s Next?

👉 LMX is now available. Talk to your account representative or visit your dashboard to explore how LMX can help you turn client context into strategic action.

👉 Take a look at our previously recorded Product Studio webinar - highlighting the features and key benefits of LMX.

👉 Head over to our FAQ and Discussion page under Lifecycle Manager to get your product questions answered by a ScalePad team member!

 

Let’s make every client conversation count — with Lifecycle Manager X.

 

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