Having visibility into certain Budget Items - even those not always directly covered in your services - can give your clients a more comprehensive and accurate tech budget for 2025.
Here are some of those overlooked but helpful inclusions:
1. Non-Contracted Software and Licenses
- Shadow IT Costs: Subscriptions or apps used by departments without MSP oversight.
- One-off Software Purchases: These might not recur annually but can add up over time.
2. Third-Party Maintenance and Warranties
- Hardware Maintenance: Contracts or extended warranties for devices like printers or specialized machinery.
- Non-Standard Support Costs: Items not covered by the MSP, such as specialized server or hardware support.
3. Training and Certifications
- Staff Training: Technology related training or certifications, especially for compliance.
- User Adoption Tools: Resources like training sessions or internal tools that boost productivity on existing software
4. Data Storage, Backup and Recovery
- Off-site Backups: Cloud or physical backup solutions not currently covered by managed services
- Compliance Costs: Secure storage or archiving necessary for regulatory purposes.
5. IT Infrastructure for Remote Work and Hybrid Models
- Remote Work Setup and Maintenance: Devices, VPNs, or remote management tools that fall outside of traditional office IT needs
- Workspace IT Needs: Meeting software and digital whiteboards or team collaboration software expenses.
6. Cybersecurity Insurance
- Cyber Insurance Premiums: Often outside standard IT budgets, these premiums are increasingly essential for risk management.
7. End of Life Asset Replacement Costs
- Infrastructure Refreshes: items that might not be immediately due for replacement but will be soon (e.g., servers, network hardware)
- Pre-Planned Upgrades: For applications or hardware that need major updates in the near future