We’re back with another steaming cup of nerdy news to help you stay on top of ScalePad updates and our growing Community. Grab your Pumpkin spice lattes and get ready to hear all of our great milestones from August. Welcome to our community series, Communi-Tea.

First, let’s shout-out to our newest ScalePad Community members. Thanks for joining the party ya’ll!

@ACDave  | @cogb | @NetCov | @smarenghi | @estone052060 | @ppoarch24 | @Focus IT | @didier | @Puffalo | @Tech_Priest | @jbrower | @Drelo | @JSargent | @trenton.williams | @atsek | @leoncaldis| @mlush | @cmccGES | @Jkenney | @Farlake | @NRobertson | @nkronberg | @psholts | @Ian Christensen | @dmarkey | @NORCALMSP | @sstueltgens | @jdennis | @bmgags | @igonzalez | @tonytwentyfour | @SPPCnDS8 | @MVelasco | @dmsteger | @GarlandTech | @Com Pro IT | @ITM-Kim | @JeremyPorter | @Scottieg99 | @markwilliamsb2b | @bradkuntz | @JD99 | @roglee35 | @etfromme | @MarkR | @JackWest | @Chase | @kengt | @ZachS | @DanielMcCT24 | @tonyg | @mattfguzman | @lesliechio | @CatherineK | @mrichter | @dbarry thrivenextgen | @AndrewK | @jp-databyte | @TylerGrundy | @stebscheele | @rsuchan | @EVal | @knelson | @ccramer | @tjricci | @efroseth | @cmullins | @BH2 | @hkapatos | @BartH | @JimmyP | @kgoodrow | @mho1 | @bcameron70 | @MikeStewartANS | @jamieghs | @vinyladdiction | @SYK | @gbarnhart | @toldham | @cmennel | @dsheckenkamp | @jtran | @jontay | @thomas.morton | @ggurev | @JMac | @markpelt | @TimMorton-GCTI 

Here are some fresh new stats across the ScalePad Community!

• 61 product ideas submitted
• 2 product ideas delivered
  • Show last check-in date in Hardware Lifecycle Report
  • Add additional fields for Vendors and their documents
• 222 votes added
• 225 posts created
• 45 likes given
• 151 replies created

Join the Discussion:

• We have some more chatter happening on how to use Lifecycle Insights for your business reviews here - https://community.scalepad.com/lifecycle-insights-56/how-do-you-use-lifecycle-insights-in-your-client-business-reviews-3166
• Are you an Owner/CEO? Join our CEO group and share some of the challenges that you’re going through- https://community.scalepad.com/role-owner-ceo-66/what-challenges-are-you-currently-struggling-with-3572

Product Update Highlights

Tracking Assessment Overview for Clients

August Quoter Product Update

August Happenings:

• Marketplace giveaway | Get rewarded for your new Marketplace purchases by participating in our Marketplace Rewards Program. For more information, check out our info page: https://www.scalepad.com/lifecycle-manager/marketplace-rewards/
• Introducing our new in-app Resource Center for our partners! Within four of our apps - Backup Radar, ControlMap (MSP portal only), Lifecycle Manager, and Lifecycle Insights, you’ll now have the ability to submit product ideas and support requests, get access to help articles, and so much more!
• Last month launched a new webinar series with our Channel team, Explore ScalePad. Join the ScalePad panel of industry experts for an in-depth educational session exploring the comprehensive support that ScalePad offers to Managed Service Providers (MSPs). Learn about ScalePad's experienced team, innovative products, and library of resources designed to streamline your operations, help you build valuable relationships, and drive business growth. Uncover how ScalePad helps equip your MSP adventure!

Compliance Compass

“Secure Dan” is back with another Compliance Compass (WOOHOO!). This time around, he’s diving into the steps you need to take to prepare for an incident response and why it’s so important to be prepared early!

Read Dan’s full article here: https://community.scalepad.com/controlmap-59/incident-response-ai-generated-table-top-exercise-with-itza-white-3574
 

MSP Confidential (August Episodes)

•  Kris Jensen, Fractional CIO of the Jensen Technology Group and Luis discuss if MSPs are doing vCIO all wrong while exploring the fascinating—and unique—areas of delivering the CIO role to enterpriseering the CIO role to enterprise.
• Paul Reidl, CEO of River Run run through a variety of topics including metrics, growth, and sales playbooks. A great discussion surrounding running a successful MSP.
• Kevin Lancaster, CEO of Channel Program stops by the podcast to talk about his growth from his viral ID Agent CEO to tech investor and now CEO of Channel Program.

Catch all previous MSP Confidential episodes here!

Expedition Itinerary: Charting Our Next Month's Adventures!

It was great seeing our Community out on the road in August. The fun doesn’t stop! We have many chances to meet the ScalePad team at an upcoming event. Let us know if you’ll be attending any of these events.

• September 8-10th | CanITCon
• September 9-13th | IT Nation Evolve EMEA Q3
• September 12-14th | TechCon Unplugged
• September 17-18th  | TeamLogic IT Owners Summit
• September 23-24th | Halo Partners Conference

Interested in a ScalePad Product?

Smash this link to book a demo for any of our products. BTW this is not your average demo as these are delivered by our Rocket Scientists (a.k.a. Solutions Engineers), who are not quota-carrying and have some of the deepest experience in the MSP space. They will show you how we can help your specific business and go as technically deep as you need to showcase real product value.

Catch you in the next one!