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Welcome to the first edition of our new community series, Communi-Tea!  A steaming cup of nerdy news to help you stay on top of ScalePad updates and our growing Community.

 

First things first. Let’s give a warm hellllllllooooooo to our newest ScalePad Community members. Welcome!

@james4sythe  | @ginno2k3 | @pcheshmedjiev | @Rusell Johnson  | @ryancaroll  | @sjessib  | @ericroit  | @bwj  | @Streamline | @malcolmkapadia | @JoelKino | @Tal | @Kschumacher | @xponentia | @taylorgraham | @CPARM70 | @mbrez | @ronmcgathy | @Khollanders | @breid | @badmoona | @trevordh | @kbeldjilali | @MDW | @computergeeks | @MilesGraham | @nsalem | @bmanley | @mboro31 | @chadius | @Jason-ForeverOn| @Austin Songer  | @dweyrick | @jp3 | @TechKnight | @Jessy G-Bélec  | @Gsween1000  | @Bob Allen | @kriskrunk  | @BYosh | @jlieb | @CoreyShrek | @RC Tech | @jdevinney  | @mikeb514 | @hansenball | @Jamie | @Min  | @gilronden | @EnvisionIT_Troy | @Dave S 

 

Congratulations to our top leaderboard champs in February!

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This past month, you all got to work adding new product ideas and liking discussions and content we’ve been sending your way. 

  • 🤳🏻 71 product ideas submitted 
  • 🙏🏻 212 votes added
  • 👏🏻 207 posts created
  • 👍🏻35 likes given
  • 🤝🏻 130 replies created

Phew...you have all been busy!

 

February Happenings:

  • We launched our MSP Trends Report and summarized the results webinar in our recap article.
  • If you missed our December Ignition event, we got you all caught up in our Ignition Roundup Article.
  • Our “Meet the ScalePad Team” series kicked off in February featuring our Director of Marketing for Quoter @Scott Bauer  as he interviews our Senior Revenue Operations Manager, Justin Nguyen.
  • We launched our Veeam API integration Beta for Backup Radar. If you’re interested in joining, check out this group.
  • All new Boosters and LaunchPad sessions have been added on our events page
    • ❓“But Andrea, what are Boosters and LaunchPad events?” Stay tuned for an article from our Partner Education team that covers the ins and outs of ScalePad Success webinars.

Compliance Compass from Dan Fox, a.k.a. “Secure Dan”

NIST CSF, a top framework within the MSP community for its logical cybersecurity approach organized into now six functional groups with the addition of "Govern" in version 2.0, is widely adopted by both public and private sectors, with ControlMap supporting updates including the upcoming 2.0 release in March 2024. Check out the full article here.

 

ControlMap Booster schedule added to Events!

Dan Fox hosts a weekly ControlMap Booster, perfect for getting into any ControlMap or compliance framework discussions on a live-call format. You can find the listings on our community events page here.

 

 Luis’+Lens -+Enhancing+Cybersecurity+with+Effective+Communication 🔎+">🔍 Luis’ Lens - Enhancing Cybersecurity with Effective Communication 🔎

This month Luis gets into the topic of using effective communication with clients to enhance cybersecurity. It emphasizes the need for a partnership mentality, and gets into examples of calibrated questions for both prospects and existing clients. Check out the full article here.

 

MSP Confidential (February Episodes)

Victoria Petriw (EVP NA at Conversion.com) - talks about her experiences as a COO and we get into the many parallels to growing an MSP.
Kevin Damghani (CEO of ITPartners+) - Kevin shared lots of hindsight knowledge on the process of building out a sales org within ITPartners+, and the importance of “getting out of weeds”.
Martin DesRosiers (Regional CEO of Lyra Technology Group) - Martin shared his journey from helpdesk technician to Regional CEO of Lyra, and the many learnings throughout the years.


Catch all previous MSP Confidential episodes here!

 

 Expedition+Itinerary:+Charting+Our+Next+Month's+Adventures+!"> 🚀 Expedition Itinerary: Charting Our Next Month's Adventures !

The Community and Events team is out in full force in March, and we’d love to see you in person if you’re attending any of these events! Be sure to stop by the ScalePad booth to say hello and introduce yourself!

 

 

Interested in a ScalePad Product?

Smash this link to book a demo for any of our products. BTW this is not your average demo as these are delivered by our Rocket Scientists (a.k.a. Solutions Engineers), who are not quota-carrying and have some of the deepest experience in the MSP space. They will really show you how we can help your specific business, and go as technically deep as you need to to showcase real product value.

 

 

 

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Pouring one out for the Communi-tea! Nice update, @Andrea Ayala!


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