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Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Announcements
July Communi-Tea ☕ - Your Monthly Cup of Hot Takes and News
July Communi-Tea ☕ - Your Monthly Cup of Hot Takes and News

 We’re back with another steaming cup of nerdy news to help you stay on top of ScalePad updates and our growing Community. Welcome to our community series, Communi-Tea. I hope you all enjoyed some fun in the sun this month while simultaneously counting down the days till your kids are back to school. First, I want to give a shout-out to our newest ScalePad Community members. Thanks for joining the party ya’ll!@modernit_tony | @aquiniones | @Ron Jack | @pauls | @jaysonn | @mike72278 | @SSL | @Gavin Dawson | @VSands908 | @ronweatherup | @mattdenham | @Chris Groton | @jalejo | @DBR_JC | @shardin | @everonstuart | @Charles1771 | @Martin Perkins | @TechSpecialist | @JacobBespalec | @yspllc | @Brantly | @sstone | @alyons | @AaronG | @digitaldizza | @jhrubik | @rhys.williams | @MrTodd | @Herculeon | @DavidWestgate | @jasn | @duncan| @naomiwu | @sthomson-nr | @cbsp27 | @szy | @validevent | @agoby | @bknobel | @mmartens | @ksimonson | @akraker | @Nivanova | @sellis | @njewett | @Ariel_Aponte |

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Announcements
June Communi-Tea ☕ - Your Monthly Cup of Hot Takes and News
June Communi-Tea ☕ - Your Monthly Cup of Hot Takes and NewsNews

 We’re back with another steaming cup of nerdy news to help you stay on top of ScalePad updates and our growing Community. Welcome to our community series, Communi-Tea. First, I want to give a shout-out to our newest ScalePad Community members. Thanks for joining the party ya’ll!@expos1994 | @paul.parisi | @Enzo.Bastianello | @Aholmes-Sunrise | @l.friesen-epic | @dhamildog | @Jason.Selkirk | @Ben Russell | @tdeniaud | @EricM | @pkirk | @danieldk  | @dmaloney | @L Badolato | @jflanders | @bjudy | @bluefinmsp | @Gareth_Sunrise | @seanm | @garethe | @mhutchings | @chris.widhelm | @JimDeVico | @scsweeney | @GHarlam | @jpayne23 | @jwolff | @ericvsccnet | @DE_BCDR_ENG | @ctsteward | @jherndon | @DesMatthews | @ThinkCloud | @alex.thomas | @jmoylan13 | @aivanov | @Joel | @Noel | @mumstead | @TheDoctor | @dagemsta | @Paulh | @CousinVinny | @AndrewSteele | @XeroxXMITS | @aknighten | @5FactorTech | @Cyber_Punk | @JasonO | @Sparky | @emblack | @JamesW | @Mark Tilyard | @giftytaylor | @ericw | @gbo

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Announcements
ScalePad Innovate 2024 Roundup Article
ScalePad Innovate 2024 Roundup ArticleNews

On June 20th, 2024, we hosted our second mid-year product-focused event. Designed as a “no-sales pitch” event, Innovate delivered the product updates. If you missed out, not to worry. I’ve recapped all the news you need to know about below.  Dan Wensley, CEO of ScalePad Highlights:ScalePad has been working hard behind the scenes to develop a new brand promise that showcases what we’re aiming to achieve for our global partners. Equipping  your MSP Adventure. Putting our partners at the center of our story, with the tools they new to go on a business journey. We’re investing heavily in our products, resources, and people involved in making you successful. We want every partner to know they have a dedicated resource within ScalePad to help ride along the journey with you. If you do not already know your dedicated Partner Success Manager, I encourage you to reach out to psm@scalepad.com to find out!Chris Day, Founder and CPO of ScalePad Highlights:There’s a method to our madness. Chris unp

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Lounge Area
Meet the ScalePad Team - Kristal Sparrowhawk
Meet the ScalePad Team - Kristal Sparrowhawk

ScalePad’s foundation is built on four crucial pillars: People, Products, Partners, and Performance. Our People (or, as we like to call them - Rocketeers) are our best assets. We have so many incredible people working for ScalePad who have turned ideas into innovation and fight for our partners every step of the way. Your Community team thought it might be fun to highlight some of our outstanding Rocketeers monthly so you can get to know our team a little better.  Our next Meet the Team spotlight is with @Kristal ! Join Kristal, Partner Success Manager at ScalePad, as she gives us an inside look into how she got started at ScalePad and what she loves about her role.  Please share your background and what led you to join ScalePad! I started in sales about 100 years ago in 1992 and gradually made my way through various industries and career moves. Due to personal reasons, I wound up moving to Calgary in 2011 and decided to join the second biggest airline in Canada, WestJet. I stayed ther

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Announcements
May Communi-Tea ☕ - Your Monthly Cup of Hot Takes and News
May Communi-Tea ☕ - Your Monthly Cup of Hot Takes and NewsNews

Welcome friends to our community series, Communi-Tea!  A steaming cup of nerdy news to help you stay on top of ScalePad updates and our growing Community. Firstly, I want to call out our newest ScalePad Community members. Welcome!@jroynucleus @rrapoportr @Marvin @RD3 @Darkwater @HAMISH @mshikari @anthonyh @jcharters @Edwin R @Abder @nmonreal @Frank @sdhaneesh @SMBCITSM @lindenjackson @Visse93 @Pursuit0242 @michaelp @JadeSilva @Frontline @ToddH @Kevin @tom @jrnz @rgreen @jgallagher @Troy McCallum @sadams0978 @jdub @pphillips @jrank @laurents @kmayhew @jcox @BrandonD @mbryrie @scalicura @achilds @mmoog @TheITGuyEh @MarkMc @Vernon @Shaun @GeekWorld @CJSweeney @pablo.magliola @aaronh @m.vanrandwijk @suraya @cbhsteve @Chuck @phil-sirinc @RyeCobb @mbrandon64 @clarkcomp @Maxsum @fredimac @josephsh @CBH @ChadH @cmw0021 @HellenKellerIV @sabreit @cj9255 @avrioitsolutions @CurtisG @tbuonopane @Bert @LimaNovember @dosve @rtan @AdamOverberg @Resistence_is_Futile @ibaier @Cheyenneobday @smann @mchav

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Announcements
Why Attend ScalePad Innovate on June 20th
Why Attend ScalePad Innovate on June 20thNews

We are less than a month away from our brand-new product-centric event, ScalePad Innovate. Have you signed up yet? Why not join the over a thousand registrants excited to hear about our latest product innovations on June 20th,2024?  Here are just a few reasons to attend our upcoming Innovate event:  Hear the ScalePad Platform vision from our CPO, Chris Day. Rarely do we get to show off the man behind the innovation. We’re excited to have Chris Day give the keynote address, sharing the vision and the “why” behind the future of the ScalePad platform.  No sales pitch event, unlike any we’ve held before. We’ve hosted many events, but Innvoate will be unlike any other we’ve held. With a sole focus on the product roadmap and innovation, you’ll get the inside scoop on what’s coming down the pipeline from the ScalePad platform.  Roadmap Deep Dive. Following the keynote, our product team will expand on the newest features available to you, including a detailed look at Lifecycle Manager’s ev

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Lounge Area
Meet the ScalePad Team - Evie Muir
Meet the ScalePad Team - Evie MuirInterview

ScalePad’s foundation is built on four crucial pillars: People, Products, Partners, and Performance. Our People (or, as we like to call them - Rocketeers) are our best assets. We have so many incredible people working for ScalePad who have turned ideas into innovation and fight for our partners every step of the way. Your Community team thought it might be fun to highlight some of our outstanding Rocketeers monthly so you can get to know our team a little better.  Our next Meet the Team spotlight is with @Evie Muir! Join Evie, Product Manager at ScalePad, as she walks through how she first got started in her career in Product Management and recollects a time when she had a complex problem at hand and how she solved it.  

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Announcements
April Communi-Tea ☕ - Your Monthly Cup of Hot Takes and News
April Communi-Tea ☕ - Your Monthly Cup of Hot Takes and NewsNews

 Welcome to our community series, Communi-Tea!  A steaming cup of nerdy news to help you stay on top of ScalePad updates and our growing Community. 📣 Let’s roll call our newest Community members. Welcome to the party!@Steve @vlefra @Cambo @GBaroan @levelupnetworks @KentC28 @Heidar @akedjierski @blockanz @ebaudo @SylvainO @simonc @AbdelatifM @Abdelmounaim Mazouz @saibas @sebastienf @patrickg @AlfredDsouza @AlexandreTElli @SteveD @simonm @erasmussen @Bricec @evolvaharris @François @dannyr @Mon-El @YvesPoulin @arthur.ebbinger @alaing35 @Joshua_C @Mikec_ITRM @TimJ @PBrewer @plarue @roca roca @Erick Anderson @DallasWilm @jticyber @williamkapes @scottglines @Surface Surface @MichaelSobota @Josh.Sanders @Jerome @jamesratcliff @Julien @ChrisO @JohnK-OCS-OCS @steve1214 @jeffa1792 @AnjuR @Connach @Matthew A  @brandon182 @phcranston @shuttleswo @CURAitmm @ben @codya @CamdenW @trauch @P1Kevin @Alllen.Whinery@ben.phillips@SteveBurnsEAC @dkropp79 @ctapper@Tom Wallace @mprince @Craig Musker @tkanive

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Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Lounge Area
Meet the ScalePad Team - Ray Mann
Meet the ScalePad Team - Ray MannInterview

ScalePad’s foundation is built on four crucial pillars: People, Products, Partners, and Performance. Our People (or, as we like to call them - Rocketeers) are our best assets. We have so many incredible people working for ScalePad who have turned ideas into innovation and fight for our partners every step of the way. Your Community team thought it might be fun to highlight some of our outstanding Rocketeers monthly so you can get to know our team a little better.  Our next Meet the Team spotlight is with @Ray Mann! Hear from Ray as he gives insights into his journey before ScalePad and how you can take a chance and find yourself presenting in front of a room of your peers.  

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Lounge Area
Meet the ScalePad Team - Tim Larocque
Meet the ScalePad Team - Tim LarocqueInterview

ScalePad’s foundation is built on four crucial pillars: People, Products, Partners, and Performance. Our People (or, as we like to call them - Rocketeers) are our best assets. We have so many incredible people working for ScalePad who have turned ideas into innovation and fight for our partners every step of the way. Your Community team thought it might be fun to highlight some of our outstanding Rocketeers monthly so you can get to know our team a little better.  Our next Meet the Team spotlight is with @Tim Larocque and myself! Hear from Tim how he got started in Sales and how helps equip MSPs for adventure in his role at ScalePad.   

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Announcements
March Communi-Tea - Your Monthly Cup of Hot Takes and News
March Communi-Tea - Your Monthly Cup of Hot Takes and NewsNews

Welcome to our new community series, Communi-Tea!  A steaming cup of nerdy news to help you stay on top of ScalePad updates and our growing Community. A day late and a dollar short, we’re bringing you all the updates from March you may have missed. Any one else thinking about how many Cadbury eggs were consumed this weekend? Ah… just me? Anyways... I want to call out all of our newest ScalePad Community members. We had so many new friends join in March. Welcome to the party!@Serge Rousseau | @FedericoBocchi | @haris.michael | @gchavez | @LowellP | @sgill | @ITHiveMind | @DB2888 | @jeffreiter | @EStandy | @aw_newera | @splimetreelabs | @sean.schwartz | @Andrew147 | @ptuckercst | @dayal | @LiamSWIT | @regijohn | @jschurer | @Melynda | @kconod | @paulsciacca | @mmitchell | @TheJeffB | @Seth.Perkins | @Chase.Mendoza | @Adam E | @stonesanders | @jaxne2 | @TylerITGuru | @enterfusion | @etatsch | @twyatt | @gharrandsn | @jcovar | @ShawnS | @Mkunkle | @j.pritchard | @lkarhu | @delderAHEAD | @O

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Andrea Ayala
Community Manager
RobS
RobSNew Member
posted in Lounge Area
Technology and Outdoor Enthusiast

When I’m not fortifying systems or streamlining processes, I indulge in my passion for wardriving exploring and mapping wireless networks. Outside the technology realm, I am an outdoor enthusiast who enjoys the serenity of nature through activities like camping and fishing.

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Andrea Ayala
Community Manager
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Anonymous
published in Announcements
Come One Come All- Give us your Feedback!Survey

Calling all ScalePad Partners! We are looking for your feedback as we progress and build out new business analytics and provide you new data-driven insights into your business operations.   We invite you to participate in this 10 question survey (3-5 minutes) and have your say in which aspects of your MSP business you would like deeper insights on. Regardless of which ScalePad products you currently subscribe to, we want to hear from you. If you feel there are others in your organization that also would like to provide feedback, please share this survey with them. The insights you provide in this survey will help shape new innovations and exciting new business analytics! Thank you in advance for your time and appreciate all your feedback, Ryan Link to Survey:https://forms.gle/e97yRSREiEBaqwvf6

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Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Announcements
Communi-Tea - Your Monthly Cup of Hot Takes and News
Communi-Tea - Your Monthly Cup of Hot Takes and NewsNews

 Welcome to the first edition of our new community series, Communi-Tea!  A steaming cup of nerdy news to help you stay on top of ScalePad updates and our growing Community.February Happenings: Compliance Compass from Dan Fox, a.k.a. “Secure Dan” ControlMap Booster schedule added to Events! 🔍 Luis’ Lens - Enhancing Cybersecurity with Effective Communication 🔎 MSP Confidential (February Episodes)  🚀 Expedition Itinerary: Charting Our Next Month's Adventures ! Interested in a ScalePad Product? First things first. Let’s give a warm hellllllllooooooo to our newest ScalePad Community members. Welcome!@james4sythe  | @ginno2k3 | @pcheshmedjiev | @Rusell Johnson  | @ryancaroll  | @sjessib  | @ericroit  | @bwj  | @Streamline | @malcolmkapadia | @JoelKino | @Tal | @Kschumacher | @xponentia | @taylorgraham | @CPARM70 | @mbrez | @ronmcgathy | @Khollanders | @breid | @badmoona | @trevordh | @kbeldjilali | @MDW | @computergeeks | @MilesGraham | @nsalem | @bmanley | @mboro31 | @chadius | @Jason-F

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Peter Martens
Rocketeer
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Lounge Area
Meet the ScalePad Team!
Meet the ScalePad Team!Interview

ScalePad’s foundation is built on four crucial pillars: People, Products, Partners, and Performance. Our People (or, as we like to call them - Rocketeers) are our best assets. We have so many incredible people working for ScalePad who have turned ideas into innovation and fight for our partners every step of the way. Your Community team thought it might be fun to highlight some of our outstanding Rocketeers monthly so you can get to know our team a little better.  Our first Meet the Team spotlight is an interview done by our Director of Marketing for Quoter @Scott Bauer  as he interviews our Senior Revenue Operations Manager, Justin Nguyen .  Have a question you’d like to ask our team? Let me know in the comments below 🙂! 

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Announcements
2024 MSP Trends Report Launch Event
2024 MSP Trends Report Launch Event

I'm hosting our 2024 MSP Trends Report webinar alongside Evan Pappas on February 8th, 2024, and would love to see all my ScalePad Community friends there. We surveyed more than 500 MSPs from different regions in North America and across all sizes of businesses to bring you a detailed report of the latest MSP trends, growth drivers, and learnings from a survey of your peers. Where does your business fall into this report? This interactive webinar will break down our survey results and allow you to align your business with your peers' reports.  You can register for our MSP Trends Webinar through the link below. I'm looking forward to seeing you all there! 2024 MSP Trends Report Webinar Registration Page

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Announcements
2024 ScalePad Partner Success Awards
2024 ScalePad Partner Success AwardsNews

Every year, ScalePad recognizes a handful of partners for their hard work and dedication to the Managed Service Provider industry. We are continuously impressed with all the work our partners do for their clients that goes unrecognized. Join us in congratulating our 2024 ScalePad Partner Success Finalists and Award Winners! ScalePad Partner of the Year Partner Advisory Council Member of the Year Most Engaged Partner of the Year Lifecycle Manager - Partner of the Year Lifecycle Manager - Rookie of the Year Lifecycle Insights - Partner of the Year (NEW!) Lifecycle Insights - Rookie of the Year (NEW!) Backup Radar - Partner of the Year (NEW!) Backup Radar - Rookie of the Year (NEW!) Cognition360 - Partner of the Year (NEW!) Cognition360 - Rookie of the Year (NEW!) ControlMap - Partner of the Year (NEW!) ControlMap - Rookie of the Year (NEW!) Quoter - Partner of the Year (NEW!) Quoter - Rookie of the Year (NEW!) Warranty Services - Partner of the Year  Workstation Assurance - Partner of th

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Lounge Area
Happy Holidays From the ScalePad Community!
Happy Holidays From the ScalePad Community!

Hey ScalePad Community! As we wrap up another incredible year together, it's time to kick back, relax, and soak in the festive vibes. 🎁✨ The holiday season is upon us, and we wanted to take a moment to wish each and every one of you the happiest of holidays! Whether you celebrate Christmas, Hanukkah, Kwanzaa, or simply enjoy the spirit of the season, we hope this time brings you joy, laughter, and unforgettable moments with loved ones.  So, from all of us to all of you, here's to cozy nights, twinkling lights, and the magic of the season! May your days be filled with love, kindness, and the warmth of good company. 🥂🎉 If you're traveling, stay safe. If you're staying home, enjoy the peace and tranquility. And if you're just taking a break from the daily hustle, savor every moment. You deserve it! 🌟🛌 Thank you for making the ScalePad Community the incredible place it is. Here's to more shared experiences, laughter, and growth in the coming year. Happy holidays, everyone! 🎄✨ Cheers,

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Andrea Ayala
Community Manager
kgray519
kgray519New Member
posted in Lounge Area
Hello Everyone!

Enjoyed the Ignition 2023 this morning and excited to be part of the ScalePad community! I have been at our MSP for a little over 10 years; started as an engineer, moved to procurement, and have found my happy place in operations. I may be biased, but I don’t think there is a better community than the MSP community in all the land. I am located in LA (lower Alabama) and when I am not staring at a computer screen, I am probably hiking, thrifting, or buried in a good book. Looking forward to connecting with other industry peers here!

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Andrea Ayala
Community Manager
ITEM93
ITEM93Helper
asked in Lounge Area
Thanks for a great Ignition 2023 event!

Thank you all for the great Ignition 2023 event!Really glad to get access to a community with like-minded people and work with the Rocketeers team to help make the ScalePad suite of products better everyday!I appreciated hearing about the 4x Ps (People, Products, Partners & Performance)  as well as the “Future in Harmony™” Vision

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Andrea Ayala
Community Manager
A
Anonymous
published in Announcements
A Note from Our CEO
A Note from Our CEO

ScalePad's Remarkable JourneyIn June of 2019, I had the privilege to join what was then known as Warranty Master, a powerhouse warranty lookup tool designed specifically for MSPs. Fast forward to today, and we've evolved into none other than ScalePad — now offering six applications and three services, leveraging automation, and focused on MSP operational excellence. ScalePad now celebrates its partnerships with over 10,000 MSP Partners and is more than ever a community-driven focused on empowering our Partners' growth and success.Building, fostering and supporting a robust community is not just a component of our business but a vital driver for success. At ScalePad, we recognize the importance of this principle and actively seek to streamline the interaction with our partners, deliver incremental value back to them and foster product feedback.  Community-Centric Approach: The Heart of ScalePad's SuccessScalePad's overall achievements are closely linked to the evolving innovation of our

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lalvarezNew Member
posted in Lounge Area
Hello all!

I just joined and wanted to say hello to all of you!  I look forward to interacting in this forum and learning more about my industry peers.

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Luis Giraldo
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Get started on the ScalePad Community
Navigating the Iceberg: Understanding the Product Ideas Process
Navigating the Iceberg: Understanding the Product Ideas Process

We are excited to bring our ScalePad roadmap to the forefront and allow our partners to influence the future of our products and services. Your ideas matter to us, and we want to hear them. Within the Ideas space, you'll have free reign to share new product ideas, interact with the ScalePad staff, and upvote your peers' ideas. We review each new idea and may reach out to request further information if needed. Before you get started, please take a moment to read through our Ideas and best practices below.  Ground Rules:Search for duplicate Product Ideas - Before submitting your Product Idea, please ensure a similar idea doesn’t already exist—it's best to upvote existing ideas. Definitely reply to existing ideas with your specific use case if required. Describe your Product Idea thoroughly! - The more detailed your description, the more likely the ScalePad team and others will immediately understand what you mean. Screenshots are incredibly helpful to clarify the request - be sure to inc

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Andrea Ayala
Community Manager
Andrea Ayala
Community Manager
Andrea AyalaCommunity Manager
published in Lounge Area
Introduce yourself!

Welcome to the ScalePad Community! Together we’re building a connected network within the managed services community which is built upon trust, mutual respect, and transparency.In a world that rushes to automate and digitize, we're standing firm on a foundational principle—making things happen with intention, with community, with you.Welcome to a haven of doers, thinkers, and change-makers. We are not just another corporate entity speaking to a demographic; we are a no-nonsense community committed to those who dare to see technology as both an art and a science: the MSPs. You—the transparent, the passionate, the intelligent, and the comradely—are our kindred spiritsYour first stop on your journey with the community is to introduce yourself! Help us all get to know you by telling us who you are, what’s your role in the company you work for, what goals are you looking to achieve within the next year (both personally and professionally), and what you like to do outside of work. Bonus poin

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Andrea Ayala
Community Manager
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